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“We are in the process of purchasing in the Bear Flat/Oldfield Park area and cannot recommend @Home Estate Agents enough! They have been an absolute joy to work with and their customer service has been fantastic! Very personable and willing to help wherever possible with both a proactive approach and very prompt replies by phone and email. This is the kind of service you hope for when buying a house.”
EM, Bath
A lovely gift from clients who completed on the purchase of their new home! Thank you very much.
Many thanks to ‘The Team’ for all your support over the last few months and to Jess for your tenacity. We are very grateful. TB & SB, Bath.
Having had my property up for sale for around 10 months, and with nothing happening, a friend introduced me to Toby and the team from @Homes. They were very understanding of my situation. Jess was brilliant in keeping me updated. The fact that the sale went through is a miracle in itself considering the length of the chain. With Jess’s sheer determination and hard work it all went through. I wouldn’t hesitate to recommend @Homes.
Thank you Toby, Guy and Jess for making it happen.
CH, Midsomer Norton.
Living in Chesterfield, Derbyshire, with a daughter at Bath Spa University having worries about accommodation for her second year, the prospect of purchasing a student property and becoming landlords was daunting, especially when you consider we hadn’t bought or sold a property for over 20 years, lived 180 miles from Bath and had never done anything like this before.
We were very fortunate that having viewed lots of properties the one we finally settled on, as the only one that met ours, our daughters and her four friends needs was being sold through @Home Estate agents in Bath.
From the start Toby and the team from @Home were very helpful and understood how anxious we were. Toby also introduced us to Liane Hanks, who at the time worked with @Home as a letting agent. With Liane and Toby’s support we were guided through the house buying and student letting process and also offered help with how to upgrade the property to ensure it would be suitable as a student let. Toby also recommended DezRezLegal as conveyancers and Katy Walters and the team there were also fantastic. Toby was able to ensure communication between us, the sellers and conveyancers ran smoothly and were very surprised by how straightforward the purchasing process was
So after 3 years of being landlords there was only 1 choice when it came to marketing the property, @Home and DezRez, and were very pleased when, within a few weeks, we received and accepted an offer of the full asking price. With sitting tenants the selling process was more complicated but yet again Toby steered us through, offering support and advice and keeping us calm when things didn’t go exactly as we hoped. We really appreciated Toby’s years of experience and calm and clear advice which helped to ensure we remained confident that everything would progress to completion on the date required.
Toby and the team marketed the property very effectively; taking great care with photos, ensuring the brochure showed the house to its very best, taking on board requests for brochure wording, ensuring communication between us and the purchasers was maintained, and being sensitive to the needs of our tenants, from carrying out viewings through to repeated accompanied visits with the purchaser once the property had been sold. Nothing was too much trouble.
So a huge thank you to Toby and the @Home team for making the house buying, selling and letting process as straight forward and painless as it could possibly have been, and we still have a little of our sanity left to prove it.
Peter and Sara Wheatley
@Home Estate Agents were absolutely brilliant. It is very stressful selling your home but the from the very beginning Guy made me feel at ease, was thorough and understanding. Jess was an absolute star, she kept me informed and was helpful and a reassuring at all times. If you are thinking of selling your home I would have no hesitation in recommending @Home Estate Agents. Excellent as well as competitive! 5 Gold stars from me...
HW, BA2.
@ Home Estate Agents guided me smoothly through the complete process of selling my family home within 3 months. Experienced, resourceful, responsive and professional at all times – a first-rate team producing excellent results.
A definite recommendation!
LG, Peasedown St John
The team at "@home" were truly fantastic throughout my recent house purchase. Being new to the process, Guy was able to recommend a solicitor and builder who I have since used and am very pleased with his recommendations. Jess kept me up to date with all developments throughout the house purchase and was always on hand to answer my queries very professionally and quickly. The team were helpful and would always go out of their way to keep me informed every step of the way and taking the stress out of the situation. I would have no problem in recommending Guy, Jess and the team to both buyers and sellers.
Mr & Mrs C, Oldfield Park.
I am very happy with my purchase and all the help I received from @Home Estate Agents. @Home really considers both the vendor and the buyer and do their best to secure the purchase for the both of us. Unlike some other estate agents that I have encountered, they are not pushy and are very patient with every request. Jess was working on my case and she was super helpful in terms of communicating with the vendor on my behalf. My first house purchase has been a pleasant experience.
WZ, Oldfield Park.
Jess, Guy & Toby, thank you so much for all your help and guidance (and patience!) in helping us to secure our first home! You’ve all been so helpful with explaining things to us and sharing your wisdom! You’re by far our favourite and the best estate agents in Bath/ UK/ The World! Thank you so much!
LM & PG, Odd Down.